1. Review your rotation. Let your leader know by Thursday morning if you are unavailable to serve.
   
   
2. Review the schedule for your serving position. Arrive on time and attend your team meeting in the following locations:
   
   See Building Map
   
   
   • Parking Teams will meet in the Parking room on the second floor under the stairwell.
     
     
   • Access Team, Ushers, and Greeters will meet in the Guest Services Suite on the first floor, across from the escalator. 
     
     
3. Review the dress code.

Everything we do in Guest Services is informed by our three core values:

• Come Prepared
• Be Joyful
• Make It Personal

All guests deserve the same great level of service when they arrive at our church. Be aware of the most common things that we find that pull us away from guests:

• Cell phone use
• Personal conversations
• Sitting or gathering to watch the service
• Leaving your serving position

For best practices specific to your team, be sure to review our team-specific training videos.

9:00 a.m. Team

• 7:45 a.m. – Park in TP100.
  • TP100 gates on P1 and P3 are open from 7:00 a.m.–3:00 p.m.
• 7:50 a.m. – Prepare for Team Huddle
  • Check-in on the iPad and grab your nametag.
  • Help yourself to coffee/drinks and breakfast snacks from the volunteer room.
  • Grab a radio.
• 8:00 a.m. – Team meeting
• 8:25 a.m. – In positions
• 9:00 a.m. – Service starts
• 10:30 a.m. – Dismissed once relieved

11:00 a.m. Team

• 9:45 a.m. – Park in TP100.
  • TP100 gates on P1 and P3 are open from 7:00 a.m.–3:00 p.m.
• 9:50 a.m. – Prepare for Team Huddle.
  • Check-in on the iPad and grab your name tag.
  • Help yourself to coffee/drinks and breakfast snacks from the volunteer room.
  • Grab a radio.
• 10:00 a.m. – Team meeting
• 10:25 a.m. – In positions
• 11:00 a.m. – Service starts
• 12:30 p.m. – Dismissed

Thank you for being mindful of our volunteer dress code while you serve.

Your Guest Services volunteer shirt should be worn as is, while you are volunteering. Please do not cut, tie or alter. No halter or see through shirts allowed.

Your Guest Services volunteer sweatshirt can be worn while you are volunteering, however, it is optional.

Pants: Blue jeans and pants with no holes are appropriate.

Please note: Shorts can only be worn by the Parking Team. Shorts must be an appropriate length.

Skirts: All skirts must be an appropriate length. Knee length or below.

Name Tag: Please wear your name tag on your right side.

Shoes: Close-toed shoes or sandals with a backstrap may be worn. Please do not wear flip-flops.

Sweatshirt: The Guest Services sweatshirt is an optional addition to your Sunday volunteer attire.

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